Last Wednesday I tried to withdraw 2000 rmb from a China Construction Bank ATM machine. After a very long wait, I got an error message on the screen telling me to check with my bank or something like that, but I did get the ATM card back and a receipt. It’s happened before so I wasn’t alarmed, but then a couple of days later I checked my account online, and to my horror I saw that they had deducted 2000 rmb from my already minuscule, financial tsunami battered bank balance.
Gripped with panic, I called the bank and they said they would investigate and get back to me in 5 working days.
Lots of what if thoughts flashed through my mind. Specifically, what if they respond by saying there’s no trace of an error. Basically there’s absolutely nothing I can do to prove I didn’t get the money. I was screwed right proper.
Still, I decided to cling to the hope that when they added up the cash in the machine, they would find they were over by 2000 rmb and correct the mistake automatically. My faith may have been misguided but I was once charged twice for a debit card transaction and it did correct itself after a couple of weeks of sweating on my part.
So imagine my delight a week later when I noticed the full 2000 rmb was credited back to my account. I think I’m going to run to the bank and withdraw the money before they change their minds and deduct it again. If it ain’t there, they can’t deduct it!


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