Most kinds of promotions are not allowed to be combined with other offers. I found this out the hard way a while ago at a Japanese restaurant chain. They had an offer of 10 rmb off some fried tofu if you ordered a set lunch. One of us also had a VIP discount card, so when we came to pay the bill, we presented our 10% off discount card to the waitress and she informed us we couldn’t use it because we had taken up the 10 rmb off tofu offer. So basically, as the bill was over 300 rmb, we lost out on 30 rmb discount in order to take up the 10 rmb off tofu offer – it would have been cheaper to pay full price for the tofu and then get 10% off the entire meal with the VIP card!
No such silliness at M&S last week where they had an incredible series of promotions. 12% of wines if you buy 12 or more bottles, many BOGOF (buy one, get one free) offers on various products and on top of that, 30 rmb cash for every 150 rmb spent. And when I say “on top of” I mean just that. Because unlike that mean old Japanese chain, these offers could be combined together to devastating effect. I’m not sure if someone at M&S misread the promotion conditions. Even many customers couldn’t believe it. Several people (includng myself) went up to the cash desk to check first:
WoAi : “If I buy one, get one free, do I still get the 30 rmb off for every 150 rmb?”.
M&S shop assistant : “Yes sir”.
WoAi : “If I get the 12% off wines, do I still get 30 rmb back for every 150 rmb I spend?”.
M&S shop assistant : “Yes sir”.
WoAi : “If I spend more than 1000 rmb will you give me your phone number?”.
M&S shop assistant : “Oh that won’t be necessary, you can have it for free, just make sure you don’t forget to call me!”
So basically, I got 113 rmb off my 12 bottles of wine, 129 rmb for a free tin of Belgian biscuits (buy one, one free) and 39 rmb off for a free sponge pudding (buy one, one free). The total after these discounts came to 1050.80 rmb, which is only JUST 7 lots of 150 rmb, so I got and extra 210 rmb off, bring the total savings for the day to 490 rmb! Sadly the promotion ended on Saturday, but I’ll keep you informed of any new promotions.



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